Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders 
When you purchase a pre-order item, you are buying a product that is currently out of stock or will be available soon, but is not yet in our inventory. During checkout, we may collect no payment, a partial deposit, or the full amount. We will store your payment method and charge the remaining balance (if applicable) at the time of shipment. You may cancel a pre-order that has been partially paid or fully paid, as long as it has not yet been shipped. If the order has already been shipped, cancellation is no longer possible, but you may request a full or partial refund. For more information on returns and refunds, please refer to our Returns Policy.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.