KingCamp PREMIUM Self Inflating Foam Sleeping Pad Double/Single

Hi Ye,

Thank you for your purchase and for reaching out to us with your concern.

The valve for inflation and deflation on our product can indeed be flipped. There are instructions marked with 'INFLATE' and 'DEFLATE' to guide you. You can push the valve hard with your fingers to change the direction. When deflating, you need to squeeze it hard or use an air pump to assist with the process.

If you continue to experience any issues, please feel free to contact us, and we will be more than happy to assist you further.

KingCamp Team

Hello Adrienne,

It's great to hear that the KingCamp air mattress has served you well during your camping trips! However, it's unfortunate that it wasn't able to withstand a bear encounter.

Regarding the deflation issue you're experiencing, it seems like you may need to use the included patches to fix the air mattress. The small patches with a tacky side are likely adhesive patches meant for repairing small punctures or tears. While they may seem like iron-on patches, they typically work by adhering to the surface after application.

If there aren't any instructions provided, here's a general guide for patching an air mattress:

Locate the Leak: Inflate the mattress and carefully listen for any escaping air or feel for a slight breeze with your hand to locate the leak.

Prepare the Surface: Clean and dry the area around the leak thoroughly. The patch will adhere better to a clean surface.

Apply the Patch: Peel off the backing from the patch and carefully place it over the puncture or tear. Press firmly to ensure it adheres properly.

Allow Time to Set: Give the patch some time to set and adhere securely to the mattress surface.

Test the Repair: Inflate the mattress again and check if the leak is sealed. You can do this by listening for any hissing sounds or by applying some soapy water over the patched area and looking for bubbles (which indicate escaping air).

If the included patches aren't doing the trick or if the damage is substantial, you might need to consider using alternative repair methods or contacting KingCamp's customer service for further assistance.

KingCamp Team